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iConek
I CONEK I.T. SERVICES
ENTERPRISE I.T. SOLUTIONS & TECHNICAL SERVICES
TERMS OF SERVICE & SERVICE CONDITIONS
Welcome to I CONEK I.T. SERVICES. These Terms and Conditions ("Terms") constitute a legally binding service agreement between the Client ("Client", "User", "Second Party") and I CONEK I.T. SERVICES ("Company", "First Party"). By accessing our website (https://iconek.tech/), requesting quotes, signing service proposals, or issuing digital payments, you accept and agree to comply with these parameters.
1. SCOPE OF SERVICES & DIGITAL HANDOVERS
The Company provides professional technical infrastructure solutions, enterprise software deployment, certified storage sanitization (data wiping), and custom web engineering services. Detailed milestones, timelines, and technical frameworks are explicitly defined in each project's individual Memorandum of Agreement (MOA). Digital products, source code repositories, website access parameters, and technical certifications are issued strictly upon formal project completion and complete financial resolution.
2. PAYMENT FRAMEWORK & NON-CANCELLATION TERMS
2.1. Mobilization Fee: All custom developments and infrastructure arrangements require a mandatory fifty percent (50%) partial down payment mobilization fee before initial server provisioning or configuration development can commence.
STRICT IRREVOCABILITY & FORFEITURE POLICY
Once a project contract is executed or payment is initiated, the transaction commitment is absolute and final. There is no provision for Client-side withdrawal or cancellation. Any unilateral project termination or abandonment by the Client results in the absolute forfeiture of the 50% down payment, which will be treated as non-refundable liquidated damages. Additionally, a mandatory twenty percent (20%) cancellation surcharge of the remaining total contract value shall be applied and must be liquidated immediately.
3. SECURE PAYMENT INTEGRATIONS
The Company utilizes compliant, high-security third-party online payment aggregator gateways (such as PayMongo) to process client milestones, down payments, and managed service monthly retainers securely. The Company does not capture or store raw debit/credit card credentials on its local databases. All digital invoice payment checkouts are subject to the processing guidelines, security measures, and clearing conditions enforced by our gateway partners.
4. HARDWARE DELIVERIES & POST-LAUNCH SUPPORT
- Hardware Custody: Physical infrastructure units, networking routers, and sanitization logs are verified using official Delivery Receipts and Asset Manifest charts. Transfer of asset custody takes effect immediately upon signature by the receiving officer.
- Verification Window: The Client maintains a fixed forty-eight (48) hour inspection window from physical dispatch or digital handover to report any delivery anomalies or software stability issues to our technical support line.
- Warranty Limit: Custom development solutions include a standard technical support warranty period to resolve system anomalies or environmental deployment configurations. Requests for structural additions, major feature alterations, or subsequent redesign blocks are excluded from this scope and require a separate change order log.
5. INTELLECTUAL PROPERTY RIGHTS
All background operational architectures, baseline methodologies, automated software scripts, and custom source components utilized during project orchestration remain the proprietary intellectual property of the Company. Full administrator permissions, customized front-end code assets, and functional ownership configurations transfer to the Client exclusively upon total financial clearance of the contract balance ledger.
6. GOVERNING LAW & JURISDICTION
These Terms are governed by, construed, and enforced in strict accordance with the laws of the Republic of the Philippines. Any litigation, dispute, or legal claims arising from these parameters or associated project handovers shall be filed exclusively under the proper courts of Municipality of Taysan, Batangas.
